"Travel is beyond getting to the destination, it is also what happens AT the destination."

Experience Memberships Awards Locations
Founded by Neil Thyer in 2008, who has over 20 years experience in IT solutions, Travel and Tourism. e-Bridge Travel Technology is comprised of a team of experienced industry professionals with work experience from Australia, China, Singapore, Hong Kong and the United Arab Emirates. Former Member and Contributor to Opentravel Alliance.
Contributor and reviewer of the OTA specifications 2012A to 2013B specifications. e-Bridge Travel Technology has implentmented an SDK covering to version 2017B.
Winner of Singapore Spring/IDA TECS funding 2011.
The Technology Enterprise Commercialisation Scheme (TECS) aims to catalyse the formation and growth of startups based on strong technology, Intellectual Property and a scalable business model.
Established in Australia in 2008 as e-Novate Pty Ltd, then relocated to Singapore as e-Novate Pte Ltd in 2010. Head office in Singapore with additional development and support in the Philippines.
Rebranded to e-Bridge Travel Technology in 2020.
:
ABOUT US

The e-Bridge was created after Neil worked in a travel business in China in the mid 2000’s. It was observed that many local hotels, car and tour operators were not online and even those with online booking engines (OBEs) were not truly online. Fulfilment still required human intervention due to the lack of automation and integration with suppliers.

Customers resorted to instant messaging, phone and fax for reservations. Confirmation of a booking could take up to several days. Payment was also problematic as there were few IBEs that were integrated with payment solutions and reservations systems. Solutions that did exist were very expensive and cost prohibitive for most SMEs. These manual processes behind the scenes often resulted in duplicate or lost bookings.
OTAs filled the gap with allocation management but this created a new problem, properties published the same allocation across multiple OTAs requiring manual monitoring of inventory across all channels 24/7. Although technology is more readily available today, this problem still exists because only 40% of all hotels are online and adoption for other non-air sectors is less than 35%.

A simple solution was required for a suite of products that are integrated and could operate on minimal infrastructure while still providing the competitive features of more expensive enterprise solutions. The solution needed to be portable so it could run in local markets but still be connected to global channel partners and social media.

This is the e-Bridge Travel Technology suite of products.



CONTACT US








© 2021 e-Bridge All Rights Reserved   |   Terms and Conditions  |   EULA  |   Privacy


General Terms and Conditions
  • This agreement is governed by the laws of the Singapore. You hereby consent to the exclusive jurisdiction and venue of courts in Singapore in all disputes arising out of or relating to the use of this website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
  • You agree that no joint venture, partnership, employment, or agency relationship exists between you and e-Bridge Travel Technology as a result of this agreement or use of this website.
  • Website performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Website's right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by Website with respect to such use.
  • If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.
  • This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Website with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Website with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
  • Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual,e-Bridge Travel Technology, product, or event.

e-Bridge General Terms and Conditions
  • e-Bridge software products are subject to the End User License Agreement (EULA) found in every product.
  • e-Bridge software is a closed source product but may contain and use opensource (free) modules, see the license agreement for each module contained with the package.
  • The standard license period is for 12 months, although licenses may be issued for longer periods or shorter periods when operating in a Cloud/Software as a Service configuration.
  • Software licenses will only be issued in the name of the end user of the product in line with EULA, and will not be issued to 3rd parties or software providers.
  • Free version of the software is available to all verified tourism or travel operators. Verification may be require proof of identity of private individual registrations where business registration is not available.
  • Free version of the software contains the minimum set of features to operate the reservation management system and ensure compliance with various record keeping statuates.
  • Full version of the software contains additional features such as payment gateway support, channel management, enhance reporting etc on a per product basis.
  • Full versions are subject to limits, fees and charges to support the additional features supplied and are subject to the standard license period.
  • Full version limits are set by product and can be number of rooms, tours, vehicles, courses, terminals etc by product in use.
  • Full version licenses do not auto renew. On expiry of full version license period, functionality will revert to the free versions of the software, subject to the license limits of the previous license.
  • License will automatically re-validate against e-Bridge license server every 30 days, and is node locked to the device on which it is installed. Relocating software to another device may require the re-issuing of the license.
  • Free Full Version promotions are subject to the standard license period and includes the license only unless specifically specificed, as such does not include extras such as but not limited too; hosting, RFID cards, RFID readers, Android devices, barcode and QR code scanners, cash drawers, printers, digital thermometers, computers or other physical peripherals required for operation.
  • Free Trial Periods exclude hosting and installation fees, at the end of free trial period installation and/or hosting charges are applicable, waivers of these fees as specified are only valid on the taking of an e-Bridge Hotel or e-Bridge Premium licence or as specified in the offer.
  • All licenses current/valid license have the ability to download and upgrade to the current version.
  • e-Bridge utilises 3rd party providers (Payment Providers, Online Travel Agents) to link travel reservations together seamlessly, these providers have their own terms and conditions of usage and may charge fees. e-Bridge Travel Technology liable for any fees or losses incurred by the use of these providers.
  • e-Bridge is encoded using the SourceGuardian security free runtime library to operate, available from www.sourceguardian.com. This may change between product versions. Every version of software will only operate for a maximum of 2 years before requiring mandatory upgrade.
  • Domain name registration and SSL certificates are not included with any license purchase unless specifically in the offer supplied. Any domains purchased are subject to expiry.
  • Hosting for software is not included with any license purchase unless specifically included in the offer supplied. All hosting is subject to expiry, fees and charges regardless of license issued
  • When using e-Bridge Travel Technology or cloud service, Service Level Agreements (SLA) for uptime guarantee are those of the hosting provider utilised, e-Bridge Travel Technology liable for any downtimes or losses incurred as a result of hosting provider failure.
  • Software can be run in cloud or local configuration using a web server, where installed locally not all web related features may be available.
  • e-Bridge Travel Technology reserves the right to cancel any free license at any time, without notifcation, subject to the EULA and terms of usage.
  • By registering for any version of the e-Bridge, you are subscribing to product release and offer emails related to the e-Bridge. e-Bridge Travel Technology will not publish, distribute or sell any email addresses supplied.
  • These terms and conditions may be modified and should be checked regularly.

Privacy
  • e-Novate Pte Ltd operating as e-Bridge Travel Technology understands that making purchases online involves your trust and that you wish to remain in control of your personal information. Retaining your trust is a responsibility that e-Bridge Travel Technology takes very seriously.
  • Save for disclosures required by law in any relevant jurisdiction and the disclosure of your name, email address and your credit card details for completing your booking with e-Bridge Travel Technology, we will not disclose your personal information to third parties without your consent.
  • However, we reserve the right to disclose your personal information to our affiliated (group) companies (in and outside the region), including our and our affiliated (group) companies' employees and our trusted agents and representatives who have access to this information with our permission and who need to know or have access to this information to perform our service (including customer services and internal (audit/compliance) investigation) to and for the benefit of you.
  • Any changes to the e-Bridge Travel Technology Privacy Policy will be made to this page. Your continued use of this Site will constitute your agreement to the changed Terms of using this Site.
  • Personal Information means information that relates to a living individual who can be identified from that information or from that information together with other information which is held by or is likely to be held by e-Bridge Travel Technology.
  • When you browse the website, e-Bridge Travel Technology does not collect Personal Information about you. The only way e-Bridge Travel Technology can collect any kind of personal information is if you give it to us.

The e-Bridge software is designed for the Small to Medium sized Travel Organisation.
The e-Bridge software can be run in both cloud/VPS installations or locally installed webserver.


END-USER LICENSE AGREEMENT
IMPORTANT-READ CAREFULLY:
This License AGREEMENT (the AGREEMENT") is a legal AGREEMENT between you (either an individual or single entity, including, but not limited to a Corporation, LLC, LLP, Partnership, Sole Proprietorship) ("LICENSEE") and e-Bridge Travel Technology (e-Novate Pte Ltd ACRA 201010533E / e-Novate ABN 99417571162) ("LICENSOR").

BY INSTALLING THIS PACKAGE YOU AREAGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT, WHICH INCLUDES THE SOFTWARE LICENSE, MAINTENANCE TERMS AND SOFTWARE DISCLAIMER OF WARRANTY. IF LICENSEE DOES NOT AGREE TO THESE TERMS AND CONDITIONS DO NOT OPEN THE SEALED DISK PACKAGE OR INSTALL, COPY, OR USE THE SOFTWARE.

SOFTWARE LICENSE
The SOFTWARE is protected by copyright laws and international copyright treaties, as well as other intellectual property and trade-secret laws and treaties. The SOFTWARE is being licensed, not sold.

GRANT OF LICENSE
This License AGREEMENT grants Licensee the following non-exclusive rights:
1. In consideration of payment of the LICENSE fee, LICENSOR grants to you, the LICENSEE, a non-exclusive right to use and display this copy of the software program in object code form only (hereinafter called the SOFTWARE) as per the usage limitations specified by the invoice at a single location. LICENSOR reserves all rights not expressly granted to LICENSEE.
2. As the LICENSEE, you own the magnetic or other physical media, on which the SOFTWARE is originally or subsequently recorded or fixed, but LICENSOR retains title and ownership of the SOFTWARE recorded on the original disk copy or copies, and all subsequent copies of the SOFTWARE, regardless of the form or media in or on which the original or other copies may exist. THIS LICENSE IS NOT A SALE OF THE ORIGINAL SOFTWARE OR ANY COPY OR COPIES OF IT.
3. Certain SOFTWARE licensed by LICENSOR to LICENSEE requires that LICENSEE must purchase one named user of SOFTWARE for each named user of a third party application, per physical location. Where named users are not utilized, the total number of licensed users of the third party application cannot exceed the total number of licensed users of SOFTWARE per physical location. Non-compliance of this license restriction is strictly forbidden and shall be considered a material breach of this AGREEMENT and among all other remedies available to LICENSOR, including but not limited to immediate payment to LICENSOR for all license fees due and owing to LICENSOR, shall cause this AGREEMENT to immediately terminate in accordance with the TERMINATION provisions stated in this AGREEMENT.
4. This SOFTWARE and the accompanying written materials are copyrighted. Unauthorized copying of the SOFTWARE, including SOFTWARE that has been modified, merged, or included with other software, or of the written materials, is expressly forbidden. You may be held legally responsible for any copyright infringement that is caused or encouraged by your failure to abide by the terms of this license. Subject to these restrictions, and if the SOFTWARE is not copy-protected, you may make one (1) copy of the SOFTWARE, solely for backup purposes. You must reproduce and include the copyright notice on the backup copy. The SOFTWARE is licensed as a single product. Its component parts may not be separated for use on more than one computer.
5. As the LICENSEE, you may physically transfer the SOFTWARE from one computer to another, provided that the SOFTWARE is used on only one computer at a time. You may not electronically transfer the SOFTWARE from one computer to another over an internal or external network of any kind. You may not distribute copies of the SOFTWARE or accompanying written materials to others or modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works based on the written materials accompanying the SOFTWARE without the prior written consent of LICENSOR.
6. LICENSEE may not use the SOFTWARE for the benefit of a third party, not rent, timeshare or use the SOFTWARE in service bureau processing. LICENSEE may not transfer, export, install or use the SOFTWARE without the prior written permission of LICENSOR.
7. Without prejudice to any other rights, LICENSOR may terminate this License AGREEMENT if LICENSEE fails to comply with the terms and conditions of this License AGREEMENT. In such event, LICENSEE must destroy all copies of the SOFTWARE and all of its component parts.
8. LICENSOR may create, from time to time, updated versions of the SOFTWARE. At its option LICENSOR will make such updates available to LICENSEE only if LICENSEE is covered under Annual Maintenance by paying the Annual Maintenance fee, which is 18% of the most current list price. Maintenance is mandatory for the first year and will be automatically invoiced to LICENSEE on an annual basis from the anniversary date of LICENSOR'S first maintenance invoice to LICENSEE. LICENSEE agrees to pay this fee, within the terms stated on the invoice, unless LICENSEE
Notifies LICENSOR in writing of its intention not to renew at least thirty (30) days in advance of being invoiced, or the anniversary date of the AGREEMENT, or purchase SOFTWARE. Should LICENSEE choose not to renew maintenance in any given year LICENSOR may terminate this License AGREEMENT pursuant to the provisions stated in this License Agreement. See the LICENSOR'S Maintenance Agreement for further details on Annual Maintenance. Should LICENSEE choose not to renew maintenance in any given year, and LICENSOR elects not to terminate the License Agreement, and LICENSEE wishes to upgrade to a future release of the licensed SOFTWARE, LICENSEE shall be charged the full list price for the SOFTWARE, plus 18% of the most current list price of SOFTWARE for maintenance. Should LICENSEE choose not to renew maintenance any given year, and then wishes to renew at a later date, and LICENSOR has elected not to terminate the License Agreement, LICENSEE shall be charged for all back maintenance, which was not renewed, plus the maintenance fee, which shall be 18% of the most current list price. In addition, 20% of the total sum of back maintenance and current maintenance fee shall be added as a surcharge for an interruption in maintenance. A copy of the terms of the Annual Software Maintenance Agreement is included in this package.